At The Mullica Mint, your complete satisfaction is our primary concern. We understand there will be times when you may want to return or exchange your purchase. Our return/exchange policy is really simple.
Contact us by calling 856-535-7880 or by emailing info@mullicamint.com to let us know you would like to return your items.
Please provide your order #, the product you wish to return/exchange, and reason for return/exchange. A representative will respond to your message within 1 business day.
Please ship the package to us as follows:
Mullica Mint
112 High St
Mullica Hill, NJ 08062
Please obtain a tracking number for your protection. If the item does not reach us WE CANNOT issue a refund. Tracking is one way for you to know where the package is located and when it is delivered to us.
Pack the item in a secure box and provide the order #.
Once your return is received and inspected by us, your refund will be processed less a 20% restock fee for returned merchandise. A credit will be issued according to your original method of payment. Please note that depending on your credit card company, it may take an additional 2-10 business days after we issue your credit for it to post to your account. We have no control over this. As part of our return policy, all returns need to be received and processed by us within 30 days of purchase.
Please call us at 856-535-7880 within 36 hours of receipt of package if your merchandise arrived damaged or is defective.